Here are the Creality Support contact details. If you communicate respectfully, and are willing to be patient, you will usually receive the help you need.

Creality is generally able to be contacted two ways:

• Daisy: daisy@creality3d.cn
• Iris: info@creality3d.cn
• Customer Service: cs@creality3d.cn
• Jake Wu: king@creality3d.cn